Privacy & Security
Effective date: August 18, 2021 PLEASE READ THIS PRIVACY POLICY CAREFULLY BEFORE USING THIS WEBSITE. Welcome to Event Network, LLC (“EVENT NETWORK,” “WE” or "US”) and our Privacy Policy (“PRIVACY POLICY”). We value our customers and respect your privacy. We collect information about you in our stores and on websites to improve your shopping experience and to provide communications about our products, services, promotions, and partners. As outlined in...
Shipping Info Continental United States
Shipping charges are based upon final weight. All orders are shipped via USPS or UPS. Please allow 7–10 business days for delivery.
Canada and Hawaii
Shipping charges are based upon final weight. Please allow 10–14 business days for delivery.
Asia, Europe, Mexico, South America, and Other
Shipping charges are based upon final weight. Please allow 10–14 business days for delivery.
Brazil, Aus...
Customer Service Thank you for shopping at the National Gallery of Art’s online store. All purchases support the programs of the National Gallery of Art.
For Online Inquiries Contact:
National Gallery of Art Shops 6th Street and Constitution Avenue NW Washington, DC 20565 Phone: 202-842-6002 (outside the US, first dial the appropriate US access code) store1657@eventnetwork.com
Placement of Order
Once an order is placed you will receive an automated response to confir...
Returns & Exchanges If you are not completely satisfied with your purchase, new and unused merchandise in sellable condition may be returned within 90 days for a full refund. An exchange or store credit will be issued for one year from the date of purchase. Defective merchandise will be replaced to the best of our ability. An original receipt must be present at the time of the return or exchange. Shipping is nonrefundable. A shipping call-tag will be issued for damaged or defective merchandise. Sh...
FAQ's What Is My Order Status?
As soon as your order is placed, you will receive a confirmation email. This is our way of letting you know that we got your order! Please allow approximately 1-3 business days for a follow up email containing your tracking number. These tracking numbers are generated as soon as your package is ready to ship. If you do not receive an email with your tracking number, feel free to contact store1657@eventnetwork.com or 202-842-6002 at any time.
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