Privacy & Security
Effective date: April 26, 2021
Event Network operates retail and online gift shops for cultural attractions around the world. The majority of our sales profit goes to the attraction to help support the institution and their programs.
What information do we collect?
We collect information from you when you visit our website, register on our site, place an order, subscribe to our newsletter, respond to a survey or fill out a form, or otherwise contact us, such as by phone, email, social media, or the like.
When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number, credit card or other payment information, or other identifying information.
In order to access and use certain areas or features of the website, you consent to our collection and use of certain information about your use of the website through the use of tracking technologies or by other passive means. Your consent to our access and use of this “passively collected” information includes, but is not limited to, the domain name of the website that allowed you to navigate to the website, search engines used, the internet protocol (IP) address used, the length of time spent on the website, the pages you looked at on the website, other webpages you visited before and after visiting the website, the type of internet browser you have, the frequency of your visits to the website, and other relevant statistics, including the following:
Traffic Data: We also may automatically collect certain data when you use the website, such as: (1) IP address; (2) domain server; (3) type or identification of device(s) used to access the website; (4) web browser(s) used to access the website; (5) referring webpage or other source through which you accessed the website; (6) geolocation information; and (7) other statistics and information associated with the interaction between your browser or device and the website (collectively, “Traffic Data”). Depending on applicable law, some Traffic Data may be personal information.
Some third parties, such as our business partners and service providers, provide us with personal information about you, such as the following:
What do we use your information for?
We may use your information in the following ways:
- To process and fulfill your order, including email confirmation for order status and shipment
To communicate with you and send you information (and/or allow our business partners or service providers to send you information) by email, postal mail, or other means about our products, services, and promotions
Develop new products and services
Fulfill your requests
Provide customer service
To help us address problems and improve our website, products, and customer service
To personalize your shopping experience
To analyze trends and statistics
To contact you if necessary
Comply with our legal and regulatory obligations
Using statistical information that we collect in any way permitted by law
Do we share your information?
We share personal information with our vendors, contractors, business and service partners, or other third parties (collectively, “Service Providers”). Examples of Service Providers include analysis firms, advertisers, payment processing companies, customer service and support providers, email, IT services and SMS vendors, web hosting and development companies and fulfillment companies. For example, we may share your information in the following ways:
With our Service Providers who help manage customer information and perform services on our behalf such as fulfillment, customer communications, etc. We do not authorize these Service Providers to make any other use of or disclose your information.
To comply with laws or regulations or in response to a valid subpoena, order, or government request.
When we receive your personal information in connection with an order you placed with one of our cultural attraction partners (either in-person, or via a website), our primary use of that personal information is to fulfil your order. We do not use that personal information to cross-market to other institutions.
We may also transfer your personal information to another company in connection with a proposed merger, sale, acquisition or other change of ownership or control by or of Event Network (whether in whole or in part). Should one of these events occur, we will make reasonable efforts to notify you before your information becomes subject to different privacy and security policies and practices.
How Long We Retain Your Information
How do I view or change my information?
You can view and change certain information related to your use of our online site such as your name and contact information. Simply sign in to your account using your email address and password, and you will be able to edit your personal information in your account profile, or request deletion of your account.
Children’s Online Privacy Protection Act
We do not knowingly collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older. If you are under 13 years old please do not provide your information on our website. If we become aware that an individual is under the age of 13 and has submitted any information for any purpose without prior verifiable parental consent, we will delete his or her information from our files. If you are under 18, you may only use this site with the express consent and direct assistance of a parent or guardian.
Our website uses "cookies", which are small data files that are stored on your computer when you visit a website. Cookies enable you to shop on our websites and may be used in a variety of ways to enhance or personalize your online browsing and shopping experience.
You can set your browser not to accept cookies or to notify you when you are sent a cookie, giving you the opportunity to decide whether or not to accept it. If you do not accept cookies, however, you will not be able to access your account information or make purchases on our websites. We use "pixel tags" (also called "web beacons" or "clear gifs"), which are tiny graphic images, on our website and in our emails. Pixel tags help us analyze our customers' online behavior and measure the effectiveness of our websites and our advertising. We work with service providers that help us track, collect, and analyze this information.
Pixel tags on our sites may be used to collect information about your visit, including the pages you view, the features you use, the links you click, and other actions you take in connection with the sites. This information may include your computer's Internet protocol (IP) address, your browser type, your operating system, date and time information, and other technical information about your computer. We may also track certain information about the identity of the website you visited immediately before coming to our site. We do not otherwise track any information about your use of other websites. Pixel tags and cookies in our emails may be used to track your interactions with those messages, such as when you receive, open, or click a link in an email message from us.
We may combine the information we collect through cookies and pixel tags with other information we have collected from you. This information may be used to improve our websites, to personalize your online experience, to tailor our communications with you, to determine the effectiveness of our advertising, and for other internal business purposes.
How do I know my information is secure?
The security of your personal information is important to us. We endeavor to follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and in storage. We maintain industry standard backup and archival systems. Although we make good faith efforts to store personal information in a secure operating environment that is not open to the public, we do not and cannot guarantee the security of your personal information.
How We Respond to Browser “Do Not Track” (DNT) Signals
Some web browsers (including Safari, Internet Explorer, Firefox, and Chrome) incorporate a “Do Not Track” (DNT) or similar feature that signals to web services that a visitor does not want to have his/her online activity and behavior tracked. If a web service operator elects to respond to a particular DNT signal, the web service operator may refrain from collecting certain personal information about the browser’s user. Not all browsers offer a DNT option and there is currently no industry consensus as to what constitutes a DNT signal. For these reasons, many web service operators, including us, do not proactively respond to DNT signals. For more information about DNT signals, visit http://allaboutdnt.com.
Cross Border Transfers
You can always opt not to disclose information to us, but keep in mind some information may be needed to register with us or to take advantage of some of our features.
If you are a California resident, you have certain rights over your Personal Information held by Event Network under the California Consumer Privacy Act (the “CCPA”). California residents are entitled once a year, free of charge, to request and obtain certain information regarding our disclosure, if any, of certain categories of personal information to third parties for their direct marketing purposes in the preceding calendar year.
If you are a Nevada resident, you have the right to opt-out of the sale of your personal information collected by us through the website.
You can request access to, or deletion of, your personal information that we collect and maintain through our services or website by contacting us at 9606 Aero Drive, Suite 1000, San Diego, CA 92123 with “Request for Privacy Information” on the subject line and in the body of your message. We may ask that you confirm and verify your identity prior to providing the requested information.
Choice of Law